Terms of service

Terms of Service

Welcome to Bagicha. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

General

Bagicha reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

We reserve the right to refuse service, cancel orders, or restrict access to the website at our discretion if any misuse, fraudulent activity, or violation of these terms is suspected.

Products & Availability

All products displayed on the website are subject to availability.

We strive to display product colors, textures, embroidery, and details as accurately as possible. However, slight variations may occur due to lighting, photography, screen settings, and fabric characteristics.

Bagicha reserves the right to:
• Limit quantities of any product
• Discontinue products without prior notice
• Modify pricing, product details, or offers at any time

Orders

Once an order is placed, customers will receive an order confirmation via email, SMS, or WhatsApp.

Bagicha reserves the right to cancel or refuse any order in cases including but not limited to:
• Product unavailability
• Pricing or technical errors
• Suspicious or fraudulent activity
• Failure to verify order details

Customers may be contacted for order verification before dispatch, especially for Cash on Delivery orders.

Pricing & Payments

All prices listed on the website are in PKR unless stated otherwise.

Payments must be made through approved payment methods available on the website. Bagicha is not responsible for any additional transaction charges applied by banks, payment gateways, or financial institutions.

Shipping & Delivery

Estimated delivery timelines are provided for convenience and may vary due to operational, logistical, or external factors.

Bagicha shall not be held liable for delays caused by courier companies, weather conditions, public holidays, strikes, or unforeseen circumstances.

Customers are responsible for providing complete and accurate shipping information. Bagicha is not responsible for orders delayed or delivered incorrectly due to inaccurate customer information.

Returns & Exchanges

Please refer to our Return & Exchange Policy for complete details regarding exchanges, returns, refunds, and eligibility conditions.

Intellectual Property

All content on this website, including but not limited to logos, designs, product images, graphics, text, branding elements, and photography, is the intellectual property of Bagicha and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Bagicha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Customers use the website and purchase products at their own discretion and responsibility.

Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as outlined therein.